Our policy lasts 30 days. If 30 days have passed since you received your product, we unfortunately cannot offer you a refund or exchange.
To qualify for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.
To make a return, you must present us with a receipt or proof of purchase.
Please do not return your purchase to the manufacturer.
There are certain situations where only a partial refund will be issued: (if applicable)
* Any item that is not in its original condition, is damaged, or is missing parts for reasons that are not due to an error on our part.
* Any item that is returned more than 30 days after delivery.
Refunds (if any)
Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also inform you of our decision on whether or not to approve your refund request.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original payment method, within a certain number of days.
Late or Missing Refunds (if applicable)
If you have not yet received your refund, please check your bank account again first.
Next, contact your credit card company as there may be a delay before your refund is officially posted.
Next, contact your bank. There is often a processing time required before a refund is posted.
If after completing all of these steps you have not received your refund, please contact us at email@example.com
Exchanges (if applicable)
We will only replace an item if it is defective or damaged. If you would like to exchange it for the same item, please contact our customer service by e-mail at firstname.lastname@example.org
To return a product, contact us at (email@example.com) so that we can give you the address to which to send the product.
You will be responsible for paying your own shipping costs to return your item. Shipping costs are not refundable. If you receive a refund, the return shipping cost will be deducted from it.
Depending on where you live, the time it takes to receive your exchanged product may vary.
If you are shipping an item valued at more than $75, you should consider using a delivery service that allows you to track the shipment or purchase delivery insurance. We do not guarantee that we will receive the item you return.